We have had nothing but a pleasant experience with Holden's. All staff are very knowledgeable, professional and obliging. Very efficient in every task they undertake. Viewings where at a time that was convenient for ourselves and they are open great hours including Saturdays. Thank you for all your support in helping us achieve our first home. Highly, Highly recommenced.
9 Dec, 2018
I have dealt with HOLDENS as a landlord for many years. The professional service Tracy has given as our letting agent is fantastic! Tracy goes above and beyond her role to ensure that firstly and most importantly in my opinion that the tenants are happy, whilst maintaining a happy balance with me as a landlord. We have never had any issues with any of our tenants as Tracy carries out thorough checks prior to letting any properties.
We have also purchased and sold properties through HOLDENS. The sales team are great. They have sold 4 of our properties just this year alone! Peter, Ruth and David are professional and friendly and I would have no hesitation in recommending any the team at Holdens..
11 Oct, 2018
We had to move due to change in our previous landlords circumstances and really struggled to find anywhere as we have 2 cars and a dog. We came across our current home with Holdens and I must say Tracy has acted prompt with every process since we enquired. The day after viewing the property, Tracy came to meet our dog on behalf of the landlord to ensure he was suitable. That afternoon we had paid our application fees and had the form to fill out (very easy process - compared other letting agents).
We noticed after moving in our toilet had become extremely noisy (and was progressively getting worse). I emailed Tracy and that day she personally came round to check out the issue and had a plumber contact me. I've never had that before with any other letting agent.
Iain did a fab job of fixing the issue and even spotted another small issue which he contacted Tracy for authorization and fixed on the spot.
Prompt, organised and professional from the minute you contact them.
24 Jul, 2018
We’ve been Holdens tenants for four years now and since the very first day, Tracy and her team have made everything so easy. They make the whole process straightforward and stress free, responding to calls and emails at the drop of a hat and doing everything they can to deliver the very best service. Most importantly, they’re all lovely people to deal with and not once have I have ever felt like “just another tenant”. I would highly recommend them!
18 Jul, 2018
I was with holdens for 3 years, and can not speak highly enough of them. Tracy was incredibly helpful, responding swiftly and in a very friendly manner always, even going the extra mile on our moving out date to make sure we got our deposit back. Highly recommended and a big thanks to all the team.
4 Jul, 2018
Fantastic agency, staff extremely pleasant and helpful, very responsive when requesting information or help with anything throughout the rental process and once we were settled in the property. Highly recommend this agency. Not a bad word to say.
20 Dec, 2017